Frequently Asked Questions

of the application Coogli

Find here all the answers to your questions regarding the use of the Coogli application.

I do not wish to have advertising on the application, where can I subscribe to a plan ?

Directly from the Android and Apple stores or from the ‘Get Coogli Premium’ section in your profile on the application. Your plan is strictly personal.

Is it possible to add multiple babies to the same parent account?

Yes, you can register up to two babies per adult account.

How do I link my account to a partner and/or a nanny ?

You can synchronize your account with that of your spouse and a third person by purchasing Coogli Premium: then you need to go to your profile and click on ‘Associated User Account’, follow the instructions. Your partner will receive an email and a notification. Please note that it is imperative that your partner has already created an account on the application, selecting ‘I want to link my account to an existing account’ during registration on the application.

Do both parents’ accounts synchronize automatically ?

Yes, simply add a user account to the baby from their profile: they will receive an invitation by email and a notification in the application. Please note, they need to create an account beforehand on the application, specifying during registration that they will link their account to an existing one.

Are our information secure ?

Yes, Coogli does not and will never sell your data.

I forgot my password, how can I recover it ?

When you log in, if you have forgotten your password, simply click on ‘Forgot Password’, we will send you a link by email to reset it.

Is the application compatible with Android ?

The Coogli application is compatible with Android and Apple.

Is the application compatible with Apple ?

The Coogli application is compatible with Android and Apple.

How do I add a nanny account ?

You can synchronize your account with that of your child’s nanny by purchasing Coogli Premium: then you need to go to your profile and click on ‘Associated Nanny Account’, follow the instructions. The nanny will receive an email and a notification. Please note that it is imperative for the nanny to have already created an account on the application, selecting ‘I want to link my account to an existing account’ during registration on the application.

Does the nanny have access to all the data entered in the application ?

No, the nanny can only enter feeding, sleep, hygiene, and memories times to facilitate your organization. She can also enter her working hours and days in the nanny calendar to facilitate billing at the end of the month.

How do I delete my user account ?

Go to the ‘My Account’ tab and at the bottom of the section, delete my account. Please note, this action is irreversible and permanently deletes all data entered in the application.

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